Be the Lodging Destination of Choice

Ensure your guests have positive, memorable experiences.

Ensure A Positive Guest Experience

EBP understands that in today's world of online review sites and third-party listing services, the hotel industry has never been more competitive.

Yes, EBP delivers the cleaning and foodservice supplies your facility needs, but we realize that helping you significantly impact your bottom line requires going beyond the box.

 We understand that ensuring your guests have a positive, consistent and memorable experience while they stay on your property is even more important in order to earn high ratings on review sites like TripAdvisor, Google, and Trivago. With non-traditional choices for travelers from Airbnb, HomeAway, VRBO and others, it’s even tougher to sell out your rooms.

At EBP, we know it’s not just about the products we deliver. It’s about how those products are utilized within your organization to get the desired results that give you a competitive advantage.

To gain that advantage, we work with business, like yours, in the hospitality industry to find ways to help ensure a positive guest experience and improve your occupancy rate. We do that in a variety of ways. Below are three examples:

IMPROVE

GUEST SATISFACTION

While many factors ultimately influence the overall guest experience, the importance of keeping your property clean and well maintained cannot be overstated.

A dirty guest room, stained linens or an improperly maintained common area can change an otherwise better-than-home experience to an experience worth forgetting for a guest. At EBP, we can help you develop a complete cleaning and sanitation program based upon your facility’s unique needs. Our solutions range from new cleaning chemistry and technology to innovative laundry programs that can reduce rag out rates and linen replacement costs.

For traditional dining and room service operations, a warewash program that provides one-pass washing for spotless wares is one of our most sought after programs.

For those providing snack and on-the-go dining options, EBP continually refreshes its foodservice packaging supplies program to keep up with the latest trends to both meet the rising expectations of your guests and help boost food and beverage sales by more effectively merchandising your menu choices.

IMPROVE

EMPLOYEE SATISFACTION

Staffing shortages due to low unemployment rates can create challenging conditions for you, and hiring new employees is difficult and expensive. Finding ways to keep good employees on staff longer can give your business an edge by providing a more consistent level of guest service and property cleanliness while keeping labor costs in check.

One of the ways to retain your housekeeping staff is to create a supportive, productive, and positive culture. It is essential to keeping good employees. This is often done through training programs that allow your staff to understand the importance of their roles and know how to safely and effectively use the products within your cleaning program to do a better, more consistent job.

EBP can help you assess your current cleaning program and suggest possible changes to put your employees in a place to be more confident, motivated and satisfied with their jobs so they stay with your company for years and not just weeks or months.

BECOME

MORE SUSTAINABLE

Travelers are expecting places they stay in to be environmentally conscious and to be able to back-up their claims with details. We expect this trend to continue and gain momentum for many years to come.

Knowing what steps should be taken to develop and implement an effective, yet practical sustainability program, or expand an existing one, can be tough to figure out sometimes.

Whether your eco-friendly goals are for an improved cleaning program for your entire facility, a sustainable warewash or laundry program or a new line-up of disposable foodservice supplies for your restaurant, room service and snack concessions area, EBP can help.

Let our team of trained Specialists review your current situation and develop a plan to help your organization become more eco-friendly based on your sustainability goals and operating budget.

Let EBP Help You Shine

EBP can help in these areas and in a variety of other ways too; but we always start by listening. We want to understand your current situation, your wants, your needs, your budget and your goals. We take that information and develop a customized program that will best meet your expectations.

Regardless of the type of accommodations you offer or your property’s size, EBP’s dedicated team of Specialists can help you shine.

To learn more about how EBP can help you, complete the form below to start the conversation.

Talk to us.

The best way to understand what makes EBP different is to see it for yourself. We've worked with businesses in the Northeast and Mid-Atlantic regions for over 100 years, so we understand many of your challenges and know how to help.
Talk to us about your situation. We'll listen and help you design the most effective solutions for your business.